Insurance claims contact directory
Find the right auto claims department and confirm where your documents belong. A national mailing center can handle an Oregon claim; an Oregon street address is not necessarily a claims-mail address.
Before sending your appraisal or demand
- Confirm the insurer’s exact legal name, claim number and assigned adjuster.
- Ask for the current mailing address or secure upload channel for your specific auto property-damage claim.
- Include the claim number, loss date, vehicle and your contact details. Keep copies and delivery or upload confirmation.
Auto claims contacts
Numbers and address descriptions below were checked against each company’s official website. This is a practical directory, not a complete list of insurers licensed in Oregon. Contact details may change.
| Insurance company | Claims phone | Documents and mailing guidance |
|---|---|---|
| Allstate Official claims/contact source ↗ |
800-255-7828 | Claims mail: Allstate Insurance Company, PO Box 660636, Dallas, TX 75266. Published for property and casualty claims; confirm claim-specific instructions. |
| American Family Official claims/contact source ↗ |
800-692-6326 | Use the official claim portal or ask the assigned adjuster for the document mailing address. |
| COUNTRY Financial Official claims/contact source ↗ |
866-268-6879 | Non-customers can report by phone. Ask for the assigned adjuster’s secure document channel or mailing address. |
| Dairyland Official claims/contact source ↗ |
800-334-0090 | Customer and guest reporting are available online. Confirm mailing instructions with the claim representative. |
| Farmers Official claims/contact source ↗ |
800-435-7764 | Use the claims portal or assigned representative. Farmers GroupSelect claims: 800-854-6011. Customer-service and payment addresses are not confirmed claims addresses. |
| GEICO Official claims/contact source ↗ |
800-841-3000 | Upload claim documents through the claim portal or confirm the mailing address with your adjuster. See the Oregon policy-correspondence note below. |
| The Hartford Official claims/contact source ↗ |
800-243-5860 | Personal auto, non-AARP line. AARP customers: 877-805-9918. Obtain Oregon auto-document instructions from the adjuster; do not use a New Jersey PIP address. |
| Liberty Mutual / Safeco Official claims/contact source ↗ |
800-225-2467 | The official claim portal now identifies Safeco as Liberty Mutual. Use the claim-specific instructions and exact underwriting company shown in your correspondence. |
| Mutual of Enumclaw Official claims/contact source ↗ |
877-425-2580 | Claims fax: 866-899-7599. Published general mailing address: 1460 Wells Street, Enumclaw, WA 98022. Confirm with the adjuster before mailing claim documents. |
| Nationwide Official claims/contact source ↗ |
800-421-3535 | Use the claim portal or ask your assigned adjuster to confirm the correct document address. |
| Oregon Mutual Official claims/contact source ↗ |
800-934-3809 | The current site lists commercial claims, including auto. Oregon office: 400 NE Baker Street, McMinnville, OR 97128; general mailing: PO Box 808, McMinnville, OR 97128. Confirm claim-document routing first. |
| PEMCO Official claims/contact source ↗ |
800-467-3626 | Claims fax: 206-268-6512. General correspondence: PEMCO Mutual Insurance Company, PO Box 778, Seattle, WA 98111-0778. Confirm your claim’s mailing instructions; medical bills use a different address. |
| Progressive Official claims/contact source ↗ |
800-776-4737 | Use the claims portal or request your assigned representative’s current document address. |
| State Farm Official claims/contact source ↗ |
800-732-5246 | Auto/home/property claims line. Obtain the claims-document address from your claim handler; the public payment address is not a claims destination. |
| Travelers Official claims/contact source ↗ |
800-252-4633 | Personal auto claims. Business claims: 800-238-6225. Use the claim upload service or confirm mailing instructions; payment and consumer-affairs addresses serve different purposes. |
| USAA Official claims/contact source ↗ |
800-531-8722 | Use My Claims Center or your adjuster’s instructions. The official auto FAQ also lists document fax 800-531-8669; include the requested identifying claim information. |
Oregon-specific mailing details: what is actually verified?
GEICO: Oregon policy correspondence
GEICO’s official mailing selector, with Auto Insurance → Oregon selected, lists:
GEICO
PO Box 9506
Fredericksburg, VA 22403-9506
This is expressly a policy-correspondence address. It is not identified there as the destination for diminished value or auto claim documents. Obtain claims instructions before using it.
Oregon Mutual: Oregon office and general mail
The official website publishes its McMinnville office and PO Box 808. That confirms an Oregon business address, not universal acceptance of every claim document. Ask the claims department to confirm the proper attention line and destination.
For the other companies above, an Oregon-specific auto claims-document address was not confirmed in the official sources reviewed. We have not substituted a registered-agent address or an unverified directory listing. The assigned adjuster’s current written instructions are the best starting point.
Need help with a claim handling problem?
The Oregon Division of Financial Regulation provides consumer insurance information and a complaint process. A regulatory complaint is different from an appraisal, negotiation or court action and does not itself preserve a lawsuit deadline.
Have a correction?
Send Austin the insurer’s official updated contact page at dvooaustin@gmail.com. Avoid sending sensitive claim records just to suggest a directory correction.
Company names identify the listed organizations. Diminished Value of Oregon is independent of these insurers. See our disclaimer.
Start with the facts about your vehicle.
Complete the full estimate form so Austin Nix can review your vehicle, accident and repair information together.
Questions about an existing request? Contact Austin at dvooaustin@gmail.com or (503) 420-3333.
The free estimate is a preliminary document review. Physical inspections, repair inspections and paid appraisal services require a separate agreement and additional fees.
