Our appraisal-fee guarantee

We stand behind the appraisal work we produce. If you take the claim supported by our appraisal to court and lose the court case, we will reimburse the amount you paid us for that appraisal.

How to request reimbursement

Contact Austin Nix at dvooaustin@gmail.com with your appraisal invoice and the court’s decision documenting the outcome.

What the guarantee means

The reimbursement is for the appraisal fee. It is not a promise of a particular settlement or court award. An insurer’s denial or refusal to pay, by itself, is not a court loss. Receiving an award smaller than the appraisal amount or fee is not the same as losing the court case.

The free initial review does not include a physical or auto-body repair inspection. Physical inspections are paid services with scope and fees agreed in advance.

Updated October 23, 2026. See our service terms. Questions about an existing purchase? Contact Austin.