Auto Appraiser certification license indepent appraisalsKen Nix Licensed Certified Auto Appraiser



Car Accident? You need a professional on your side. Whether your vehicle’s suffered Diminished Value, or it’s a Total Loss, we can help from start to finish. Don’t wait until after your vehicle has been repaired, call us now. We may be able to help you achieve better repairs or help prove your vehicle will not be safe if repaired. Free estimates and auto accident advice.

Why Choose Us?
We’ve Helped Our Clients Recover Over $700,000.00 This Year (2017)

🗸 We only work for consumers.
🗸 You speak and work directly with Ken Nix, not a staff member.

🗸 Each inspection is performed personally by Ken Nix, a Certified Auto Appraiser.
🗸 DV Appraisals specific to Oregon or Washington laws not a nationally generic report.
🗸 Each Appraisal is specific to the subject vehicle. Not a generic report like volume companies.

🗸 Oregon Licensed Auto Appraiser – License # V34-075.

🗸 Located in Portland, Oregon .
🗸 Certified By the State of Oregon to Appraise Vehicles.
🗸 USPAP Compliant Appraisals.
🗸 Fully Detailed Instructions.
🗸 One on One Expert Negotiation Assistance.
🗸 Demand letters referencing ORS. 20.080.
🗸 100% Money Back Guarantee*.
🗸 Expert Witness.
🗸 Multi-Point Repair Inspection with physical Inspections.
🗸 Each Appraisal is Unique to your car, not a high volume generic copy.
🗸 We limit new appraisal assignments to provide you with one on one service. (first come first served).
🗸 We’ve spent less than $500 in the last year on advertising.
🗸 Click Here to See a Sample Appraisal and Compare!

You’re in an accident that was someone else’s fault. The insurance company has fixed your car, but as soon as it was hit, it lost value due to now having a damaged history. That’s not fair! DVOO helps you recover your loss of value with Affordable Appraisals to recover your loss of value.

When a previously wrecked and repaired vehicle is compared to a vehicle with no prior accidents, over 50% of buyers aren’t even interested. Many new car dealers are paying thousands less for trade-in on these type of vehicles as they’re harder to sell due to their negative Carfax history.

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Diminished Value Estimate

(Normally Accurate Within $200)

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If your estimate is too large, please email to: or Fax to: 1-888-3433317

Diminished Value – The best kept secret in Oregon?

If you’ve been in an automobile accident in Oregon where the other party was at fault, you have diminishedvaluesecretsuffered Diminished Value. It’s not fair when you’ve done nothing wrong, and someone else damages your vehicle in an accident. Even though their insurance company may fix your car, you’ve still lost money. No one wants a car or truck that’s had prior damage and they won’t pay as much for a damaged vehicle compared to an undamaged vehicle. That’s what Diminished Value is all about.

Recently, the secret is out. National TV and Radio shows are talking about it, you’re hearing commercials on the radio, so why the sudden interest since Oregon has had case law supporting diminished value since the 1940s? It’s because of a new Oregon law, ORS. 20.080, which states that if you provide evidence (Diminished Value Appraisal) and send a demand letter, that the insurance company has 30 days to provide you with a BEST OFFER. Many attorneys are now charging 45% just to send a demand letter, then an additional $500 to $1000 for an appraisal which is included in their “incidental clause”

Rule #1 Don’t Trust The Insurance Company

Insurance company representatives are trained to pay out the least amount possible! They are not your friend, although they may assume that role, even if it is your own insurance company. Since the secret is out, and they are receiving nearly 10 times more claims than they did just a few years ago, they have developed new techniques to reduce paying you the money you’re owed. These tactics include:

  • Issuing you a check for a few hundred dollars for Diminished Value
  • Offering to pay for an appraiser “THEY” choose to appraise your diminution in value.
  • Claiming you have no claim at all. Simply denying you have a claim works 99% of the time.
  • Refusing to pay claims with no Physical inspection.

These tactics are designed to prevent you from obtaining a fair compensation for your loss of value. If you use their appraiser, you’ll normally receive a biased appraisal that is thousands less than you’re actually owed. If you have an offer to settle, before you do, contact us and Ken will review your offer for free to help you determin if it is fair.


Rule #2: When in doubt, see rule #1.

Diminished Value of Oregon is a Local Portland, Oregon Auto Appraiser specializing in Diminished Value and Total Loss Picture explaining Oregon Diminished ValueCar Appraisals related to Accidents & Totaled Car Value Insurance Claims. 

What is Diminished Value?  Diminished Value is the immediate loss of resale value a vehicle suffers in an accident. Even though the vehicle has been completely repaired, it has lost resale value due to the stigmas associated with the loss.

Who is eligible? In the state of Oregon, Diminished Value claims are normally paid by the at fault party’s (3rd party) insurance company, or may fall under your own uninsured motorist policy, if the at fault party doesn’t have insurance or it is a hit and run. 1st party claims where you are at fault, or you hit an animal or a tree for examples are not eligible in Oregon. In Washington, you may be able to claim diminished value even if you were at fault. (please contact us for details). Find out how much diminished value your car has suffered by requesting a Free Estimate by clicking here or the Button Above.

Ken Nix

Ken Nix

Auto Appraiser

Ken Nix is an internationally known automotive expert with over 25+ years experience in vehicle sales and valuation. Ken is the founder of three automotive clubs with over 60,000 members. He has received formal training from Volkswagen, Volvo, Honda, Ford, Toyota, Dodge, Chrysler, Chevrolet, Mazda, Oldsmobile, Pontiac, Mercury, Lincoln, Kia and Infiniti for product knowledge and marketing of these franchise vehicles. Ken has been a licensed Oregon Auto Appraiser since April 19, 2010 and is in good standing with the Department of Transportation. Ken is a judicial expert, who by virtue of training, education, and experience hold’s sufficient knowledge of vehicle sales and valuation to valuate vehicles within his scope in all 50 states of the United States of America. Ken attended Kilgore College majoring in Pre-Law, and Texas State Technical College for Computer Science Technology. Ken resides in Beaverton, Oregon a suburb of Portland, Oregon.

Lance Sholes -Used Car Manager at the oldest Ferrari Dealership in North America.

“The insurance companies will lie and tell you your car doesn’t qualify for diminished value or try to pressure you to settle for pennies on the dollar. I felt confident I could settle the Diminished Value claim on my BMW by myself since I have several decades of experience on a daily basis dealing with diminished value on premium cars and trucks. After several attempts of trying to settle my claim on my own, I was referred to Ken at Diminished Value of Oregon. Ken took the time to produce an appraisal that had supporting evidence to prove my diminished value. Because of Ken, I was able recover a settlement on my BMW for more than I thought possible.”

K. Kreiling – Kirkland, Washington

I sent off your report and had a 5 minute phone call  with the adjuster and settled my diminished value claim for $5000.00

Albert M. - HIllsboro, Oregon

Good news! Your work payed off and Safeco just settled for $3,400. That is much better than $500! Thanks for your help!

J. Freeman – Portland, OR.

I settled for $5430. The Big Block appraisal came in with a DV of $4,000, but they came up to 20% of $27000. Thanks for all your help.

Tammy B. – Beaverton, OR.

We just settled at $4,600. With no attorney and just your appraisal. Thanks so much for all your help I’ll definitely use your services in the future.

Robert – Beaverton, Oregon

Met-life under protest offered me a Diminished Value award of $2800.00 in full settlement. I refused in writing. They then tried to stall and wait me out, so I filed in small claims court, and they settled 5 mins before going into the courtroom, for the sum of $5500.00 plus costs. They knew that armed with Ken’s report and paperwork, they would have no chance of convincing a judge I was not due considerably more than their lowball offer.

Nicholas S. – Portland, Oregon

Just want to thank you for all your advice. I called a law firm, got some backing and threatened AMfam with court. They settled at $4000 which is better than $2200, and better than court litigation. If you need any type of testimonial on your website I would be happy to give one. Thanks for all your help in my appraisal.

Dan – Orange County, CA.

Good news!  M**life agreed to settle for around $11,000 (not the actual amount) after having two other companies research the actual cash value of the car and the resale value and both stating less than $3,500.  They contacted several Porsche dealers who advised them of DV percentages in line with your estimate.  IYou can use my first name as a reference/example, and range of settlement (e.g., between 10 and 12k), but please don’t use the insurance company’s name or exact amount. Thanks!!!

Lynn F. - Portland, Oregon

Thank you for your review of Mr. Blakes appraisal. I settled with Allstate for $4500.00 – 2/22/2016

Jim B. - Seattle Washington

Just a note to let you know that Liberty Mutual accepted your diminished value number of $2,840.00 for my 1975 Jeep, and will pay it. (yes, that’s right. LM paid 100% of the claim on a 1975 Jeep with cosmetic damage only)
Merry Christmas! 2015

Luke R. 11/30/2015 - Coos Bay, Oregon

Sorry it has taken me so long to tell you this, but Safeco settled with me for $5,000!  I was incredibly happy about that and I just wanted to give you a big ol’ heartfelt thank you!  I never could have done it without your help.  I think it was less than a week after I sent them your estimate that I had a check in my hand.  I hope your doing better now that the wildfire smoke has diminished.

Quick Oregon Diminished Value Facts:

  • Statutes of Limitations. You have up to 6 years to file your diminished value insurance claim in Oregon, although you should file as quickly as possible in order to have actual market comparables to support your claim.
  • Oregon has some of the best case law in the country to support Diminished Value, dating back as far as the 1940’s.
  • Due to ORS. 20.080, Oregon is one of the easiest states to claim and be paid diminished value.
  • If you have been a victim of hit and run, or the at fault driver was under insured, you may be able to file for diminished value through your own insurance company.

Just a few of the insurance companies we’ve helped clients recover diminished value claims from over the past 7 years:

Allstate, Geico, State Farm Insurance, Safeway Insurance, Progressive, The Hartford, Liberty Mutual, Nationwide Mutual Insurance Company, Erie Insurance Group, Farmers Insurance, USAA, Safeco, AAA American Automobile Association, Metlife, RLI Corp., New York Life Insurance Company, The Regence Group, American National Insurance Company, Chubb Corp., American Income Life Insurance Company, American Family Insurance, Aetna, Commerce Insurance, Arbella Insurance Group, HCC Insurance Holdings, Infinity Property & Casualty Corporation, John Hancock Insurance, Knights of Columbus, Bankers Life and Casualty Company, Western Mutual Insurance Group, Pemco, American Family Insurance, and many more.

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Diminished Value Claim Process

How do you claim Diminished Value? What do I need to file a claim? How do I get the Insurance company to pay Diminished Value? How much will I get? Negotiating the Claim. So now you have your appraisal in hand, it’s time to send it over to the insurance company. You’ll want to include a demand letter also (yes we include a sample demand letter for you). The demand letter makes it official and gives them 30 days to give you a reasonable offer. I’ve found that most companies will normally settle a Diminished Value Claim around 50 to 85 percent of the appraisal as long as the appraisal is not over inflated or under valued.

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Do I need an Attorney to Claim Diminished Value?

The number one question I’m asked is “do I need an attorney?”. I’m not a lawyer and I can’t give you legal advice, so ultimately, that’s your decision. I can tell you, from what I’m told by clients, most of them believe they settle quicker and for close to the same amount as if they used an attorney. The biggest difference is they get to keep 100% of the claim instead of giving up 30-50%. Attorneys know that most Diminished Value claims settle quickly, that’s why they’re so interested in signing you for a 40% commission. 40% of $3000 is $1200., and most of the time for sending a simple demand letter. Yes, we give you a sample demand letter with your appraisal.

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Do Older Cars Have Diminished Value?

Here’s what a Client had to say about his 2002 BMW 325i with 123,000 miles. “I am amazed at the service that I received from Ken Nix at Diminished Value of Oregon. He was extremely thorough, at times I even thought this guy works really hard for the small fee that he charged me upfront. It was worth every penny because in the end after negotiating with the insurance company , I got his fee back that I paid upfront and the settled amount of the claim was over 1500% , that’s 15 times more than my original cost to hire Ken !!!! Thats a whole lot better than Ive been doing in the stock market lately !!!! My 1st offer from the insurance company was $100.00. If it wasn’t for Ken and his knowledge I would have never got $1770.00 !!!! Thanks again Ken !!!!
Sincerely Doug W.
2002 BMW 325i
Troutdale, Oregon”

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Start a Free

Diminished Value Estimate

(Normally Accurate Within $200)

* indicates required field

Acceptable file types: doc,pdf,txt,gif,jpg,jpeg,png.
Maximum file size: 1mb.
If your estimate is too large, please email to: or Fax to: 1-888-3433317

CONSUMER ALERT: Be wary of appraisers who also work for the insurance companies. A large number of appraisers are being paid a substantial amount of money to develop extremely conservative appraisals for the insurance companies which reflect as little as 5% of your actual loss value. Most of these appraisers also provide consumer appraisals. Since they repeatedly work for the insurance companies, they may have a strong motivation to be biased in their appraisals for consumers. We’ve had many clients who were steered toward these type of appraisers by adjusters, insurance reps, insurance agents and even the body shop. Before hiring an appraiser, ask how many appraisals they have provided to an insurance company in the past 12 months. If it is over 10, you should be concerned. 

BEWARE INSTANT APPRAISALS: To provide an accurate appraisal, it takes time to contact auto body shops, speak to techs, obtain information from insurance companies, obtain comparable sales data, etc. It takes time to obtain proper documentation and evidence to ensure you have a solid appraisal to claim your diminished value in Oregon.