DIMINISHED VALUE OF OREGON™

 

Has Another Driver Hit Your Car?


One thing for certain, is your car is going to lose some of its value due to now having a history of collision damage. This is called Diminished Value. To recover your loss value, it makes sense to file a diminished value insurance claim against their insurance.

 

 

 

 

 

Oregon Certified Auto Appraiser

Do You Qualify For A Diminished Value Claim?

You may be able to file a claim for Diminished Value Against The At-Fault Insurance, If …

  • Another Driver Was At Fault in the Collision.
  • Your Car is not a Lease Vehicle, and you either own it, or making payments to purchase it.
  • Has Less than 100,000 miles.
  • Is less than 10 years old.
  • Does Not Have A Previous Collision or Damage History.

Go Ahead And Start Your Free Diminished Value Estimate by clicking the button below.

Diminished Value Appraisals

Diminished Value Appraisal, produced by an Oregon Licensed and Certified Auto Appraiser authorized by O.D.O.T. to provide appraisals specific to Oregon Law.

  • Licensed Oregon Auto Appraiser since 2010, by the State of Oregon
  • Over 13+ Years Helping Oregonians to Recover Their Loss of Value
  • Money Back Guarantee
  • Thousands of Satisfied Oregon Clients over the past 13 years

Start with a Free Diminished Value Estimate by clicking the button below.

image depicting Oregon Diminished Value

What is Diminished Value?

Diminished Value also known as Diminution of Value, Loss of Value, or Loss in Value is the immediate loss of resale value a vehicle suffers in a collision.

Even though a vehicle has been completely repaired and returned to pre-loss visual condition, it has lost resale value due to the Collision History associated with the loss.

More and more dealers are scared of being stuck with a vehicle with a negative history report. Even if your vehicle doesn’t show up on Carfax now, doesn’t mean it won’t in the future.

Dealers are inspecting vehicles closer for accident indicators. Broken paint, paint imperfections, tool marks, overspray, etc., and paying much less even if your vehicle doesn’t show up on a vehicle history report.

 

DON’T GET DISQUALIFIED!

Don’t have your appraisal Disqualified due to an appraiser not being Certified to produce Auto Appraisals In Oregon.

Or, using an appraisal company that also has a conflict of interest by owning interest in another automotive business such as an Auto Body Shop, Auto Dealer, or Auto Parts Store.

It is Oregon state law, ORS 819.482¹, that the appraiser must be Oregon Certified. A person commits the offense of acting as a vehicle appraiser without a certificate if the person does not hold a vehicle appraiser certificate issued under ORS 819.480 (Vehicle appraiser certificate) and the person, for consideration, issues an opinion as to the value of a vehicle.

If you have someone who does not hold an Oregon Vehicle Appraiser Certificate produce your diminished value appraisal, it may be denied by the insurance company

Warning: There are many out of state appraisers targeting Oregon from around the U.S. that are not certified to produce appraisals in Oregon. Before hiring an appraiser, please make sure they are licensed by ODOT. Here’s our appraiser’s ODOT CERTIFICATION below.

 

Oregon Diminished Value Appraisal Report

Why do I need an Auto Appraiser?

Understanding the value of an item is a nuanced process that varies significantly across different marketplaces. In the case of precious metals like gold or silver, determining value is relatively straightforward, based primarily on measurable factors such as weight and purity. These markets are considered “perfect,” allowing for an effortless and transparent exchange of commodities without necessitating the intervention of an appraiser.

Conversely, the automotive market is inherently more complex and unpredictable, having multifaceted dynamics. Vehicles, despite having similar specifications and features, might not fetch the same price upon sale due to a range of external influences and perceived values. This intricate landscape makes it challenging to pinpoint a car’s precise market value, thereby amplifying the importance of having an auto appraiser. Auto Appraiser professionals are adept at analyzing various influencing factors to provide a more realistic and fair evaluation.

Furthermore, the role of an auto appraiser becomes particularly significant when handling cases involving inherent diminished value claims, a concept legally recognized in jurisdictions such as Oregon. An appraiser is instrumental in determining the vehicle’s pre-loss and post-repaired value, ensuring that the final assessment is both realistic and justifiable. This critical intervention helps in preventing potential overestimations and misunderstandings in the appraisal process, thus fostering a more stable, reliable, and credible market valuation.

 

 

We’ve Helped Our Oregon Clients Recover Millions. That’s Just Oregon, Not Nationwide.

Do You Offer A Money Back Guarantee? YES WE DO!

100% Money Back Guarantee.

We offer a 100% money-back guarantee to make sure that you recover at least the sum you invested in our report. To be eligible for a refund, you need to provide proof that you sent the appraisal and demand letter to the at-fault insurance company via Certified Mail with Return Receipt. Then present our report in a small claims court and furnish us with a copy of the court’s judgment showing you received less than the cost of the appraisal. We’ll gladly refund 100% of the cost of the appraisal. FYI, this has only happened a few times in thousands of appraisals we’ve produced.

 

 

Why Choose Us?
✔ We only work for consumers, NOT INSURANCE COMPANIES.
✔ Each inspection is performed personally by Ken Nix, an Oregon Certified Auto Appraiser.
✔ DV Appraisals specific to Oregon laws, not a nationally generic report.
✔ Each Appraisal is specific to the subject vehicle. Not a generic report like volume companies.
✔ Oregon Licensed Auto Appraiser – License # V34-075.
✔ Located in Oregon.
✔ Authorized By the State of Oregon to Appraise Vehicles.
✔ Includes Detailed Instructions, and demand letter referencing ORS. 20.080.

The insurance companies will lie and tell you your car doesn’t qualify for diminished value or try to pressure you to settle for pennies on the dollar. I felt confident I could settle the Diminished Value claim on my BMW by myself since I have several decades of experience on a daily basis dealing with diminished value on premium cars and trucks. After several attempts of trying to settle my claim on my own, I was referred to Ken at Diminished Value of Oregon. Ken took the time to produce an appraisal that had supporting evidence to prove my diminished value. Because of Ken, I was able recover a settlement on my BMW for more than I thought possible.” – Lance Sholes -Used Car Manager at the oldest Ferrari Dealership in North America.

Ken Nix, Auto Appraiser certified by ODOT, who produces licensed independent appraisals

How Much Is A Diminished Value Appraisal?

Our Diminished Value Appraisals are priced at $299.00

For over 14 years, I have personally crafted thousands of appraisal narratives for diminished value claims in Oregon. My approach has evolved through dedicated efforts, using precise language to ensure consistent and reliable results. This journey has involved investing substantial resources, collaborating with local legal experts, mathematicians, and auto dealerships. Together, we’ve honed an appraisal method that accurately reflects the market dynamics for private vehicle sales.

A common critique I’ve observed regarding diminished value appraisers is the perception of reliance on generic, computer-generated templates. However, a top-tier appraiser should employ such templates to minimize errors and maintain consistency in appraisals. Without this level of standardization, the risk of inaccuracies and variable outcomes increases significantly.

My experience includes handling complex cases involving high-value vehicles and RVs, where the appraisal fee can reach up to $2,000. This is particularly true for claims surpassing $20,000, though most claims typically fall below $10,000. This brings us to the relevance of Oregon Revised Statute (ORS) 20.080 in managing smaller claims against insurance companies.

Established in 1943, ORS 20.080 was a visionary move to counter the imbalance claimants faced against insurance companies in small claims court. Previously, insurance companies often overpowered claimants by deploying quasi-legal representatives, coercing them into minimal settlements. ORS 20.080 revolutionized this by enabling claimants to engage attorneys and recoup not just the settlement amount but also legal fees, provided the settlement exceeds the insurance company’s last offer by at least a cent. This law incentivizes insurance companies to seek more expedient settlements, often resulting in a $3,000 to $4,000 boost for the claimant.

The majority of these diminished value claims are under $10,000. In turn, I’ve developed a strong appraisal that I can provide for only $299 that has consistently resulted in positive results for our clients.

 

 

 

 

So, what do you receive for the $299?

  1. A diminished value appraisal written and signed by Ken Nix, an Oregon Certified Auto Appraiser, specific to your vehicle.
  2. A copy of my 2023 revised ebook, Oregon Diminished Value Made Easy.
  3. Sample demand letters for demands under $10,000 referencing, ORS. 20.080
  4. Sample demand letters for demands over $10,000.
  5. Instructions on Sending the Demand with the Appraisal.
  6. Your Repair Estimate is reviewed and annotated to show any structural or frame labor.

 

 

 

Full Transparency

At our firm, we prioritize clear and honest communication with our clients. It’s crucial to understand that while we specialize in auto appraisals, we are not legal professionals. Ken Nix, as an Oregon Certified Auto Appraiser, focuses solely on providing top-notch appraisal services and cannot offer legal advice.

In the journey of advancing your diminished value claim, there might be situations where the expertise of an attorney becomes necessary. Although we are committed to guiding and supporting you through the appraisal process, our role does not extend to legal counsel. We advise our clients to consider seeking legal assistance when their claims require a level of advocacy or advice beyond our scope.

We want to be upfront and transparent about this aspect of your claim’s management. The possibility of needing to employ an attorney for arbitration or court proceedings is a reality in some cases, and we believe it’s essential for you to be prepared for such eventualities. Our goal is to ensure that you have a clear understanding of the process and are informed about the potential need for legal intervention to resolve your claim.

Our commitment to transparency stems from a desire to set realistic expectations. We don’t buy reviews, unlike some of the companies out there. Our history with thousands of successful client claims speaks for itself. However, it’s important to acknowledge that there have been instances where clients received less than anticipated or were hesitant to pursue legal action against the responsible insurance company and driver.

To ensure the effectiveness of our service, we require comprehensive information from you, such as final billing details and photos, if necessary. However, our role is limited to providing appraisal services; we do not engage with body shops, insurance companies, or gather documents on your behalf. This is a common misunderstanding among clients, who sometimes expect us to actively manage their claim with these entities. Our service is akin to a grocery store selling uncooked steak, rather than a steakhouse serving a prepared meal. You are responsible for ‘cooking’ or further managing your claim. We’re only providing the appraisal and legal information so you can get your claim going in the right direction.

This distinction is reflected in our pricing. Our service fee is $299, a fraction of what comprehensive claim management might cost, precisely because our role is more about providing the necessary tools rather than managing the entire process.

For those who prefer full-service assistance, we have an attorney referral to Attorney Joseph Domingo. This attorney can incorporate the cost of our appraisal into their service, offering a no-risk solution. They work on a contingency basis, claiming 50% of the recovered amount, and typically only take on claims exceeding $5,000. This option is ideal for clients seeking comprehensive support, including legal representation and claim management.

 

 

What’s the Turn Around Time?

Turnaround on the Free Estimate, which is NO CHARGE, is usually one to two business days. Maybe sooner if possible.

Turnaround on a purchased appraisal is 2 to 4 business days once we’re received all requested documentation. I obtain values from credible sources, review your repair estimates, do research and obtain history reports regarding your vehicle. So, it’s not like some quickie automated system. I do the work.

What do I do after I receive the appraisal and supporting documents?

  • It is up to you to prepare the demand letter (you’d normally have to do that with most DV Companies that charge 2 to 3 times more anyway)
  • Print the appraisal. You can print it in black and white. You do not have to produce it in color.
  • Follow the link we provide you to fill out your demand letter and print it.
  • Send the demand letter and appraisal to the at-fault insurance company via Certified Letter with Return Receipt.
  • Wait up to 30 days for them to provide you with a best offer.
  • If you feel the offer isn’t high enough, Negotiate with the claims rep.
  • If they state they deny your claim, file a complaint with the division of financial regulation. (This will normally get them moving).
  • If they don’t budge, or say they won’t pay what do you do? Ask for the claims representative’s supervisor. Some claims reps are not allowed to negotiate a diminished value claim.
  • If you still meet resistance, you may have to file a claim in small claims court. We do recommend that you consult with an attorney prior to filing a lawsuit. Normally, after receiving notification of the lawsuit, they will then realize you’re serious and reach out to negotiate with you.
  • If they still won’t budge, You’ll need to determine if you should hire an attorney and pursue the claim, or if you should call it a day and settle for what they have offered, even if that is nothing.
  • We are only auto appraisers providing you an appraisal. Nothing More. We are not attorneys, and can not give you any legal advice. No part of any information on this website should be considered legal advice.
  • If you feel you need legal advice, you should find an attorney in your area and contact them for advice.

Will you provide any phone or email support?

Yes, but in order to reduce the cost this low, I’ve had to reduce some of the services I normally provide for more expensive appraisals. Again, This is akin to going to the grocery store, buying a steak and cooking it yourself at home instead of paying $100 for a steak at a high end Steak House.

FYI, most diminished value appraisal companies do not provide a significant amount of support after sending the appraisal. WE ARE APPRAISERS, NOT ATTORNEYS. If you feel you need help in pursuing a diminished value claim, you should seek local council

Diminished Value – The best kept secret in Oregon?

If you’ve been in an automobile accident in Oregon where the other party was at fault, you have suffered Diminished Value. It’s not fair when you’ve done nothing wrong, and someone else damages your vehicle in an accident. Even though their insurance company may fix your car, you’ve still lost money. No one wants a car or truck that’s had prior damage and buyers won’t pay as much for a damaged vehicle compared to an undamaged vehicle. That’s what Diminished Value is all about.

Recently, the secret is out. National TV and Radio shows are talking about it, you’re hearing commercials on the radio, so why the sudden interest since Oregon has had case law supporting diminished value since the 1940s? It’s because back in the 1940’s someone had presense of mind to enact a law, ORS. 20.080 to of an old law now has a new higher limit, $10,000. Oregon law, ORS. 20.080, which states that if you provide evidence (Diminished Value Appraisal) and send a demand letter, that the insurance company has 30 days to provide you with a BEST OFFER.

In simpler terms, the law ORS 20.080 works like this: if someone asks for up to $10,000 for injuries or property damage, they first have to properly ask for this amount before going to court and give at least 30 days for a response. If they can’t settle the matter during this time and they end up getting more money through a court case than what was offered before the court case, they will also get money to cover their lawyer’s fees on top of the damage amount. Due to this law, it’s very seldom that an insurance company is going to risk offering less than the cost of the appraisal, and typically, we’ve seen the majority of our clients settle at more than 60% of the determined diminution of value in their appraisal, if under $10,000.

The ORS 20.080 law, established in 1947, was designed to assist individuals who had smaller claims for injuries or damages. This law came into existence because insurance companies were taking advantage of the fact that fighting a claim in court often cost more than the claim itself, discouraging people from pursuing what they were rightfully owed. Unfortunately, this issue persists, with companies now resorting to even lower offers than before, taking advantage of individuals with modest claims.

Insurance companies capitalize on the fact that, when the claim amount is small, it does not make financial sense for the victim to hire a lawyer or for a lawyer to take up such a case given the small potential profits. Even representing oneself can become a financial burden, with costs like paying a doctor to testify amounting to a considerable sum. This situation emphasizes the necessity of the ORS 20.080 law, as highlighted by the Oregon Supreme Court. It indicates that without the possibility of covering lawyer’s fees through the claim, individuals would find it practically impossible to obtain their rightful dues from reluctant defendants. Thus, this law plays a crucial role in ensuring justice for Oregonians with smaller claims, helping them to stand up against unjust tactics by insurance companies.

 

Rule #1 Don’t Trust The Insurance Company

Insurance company representatives are trained to pay out the least amount possible! They are not your friend, although they may assume that role, even if it is your own insurance company. Since the secret is out, and they are receiving nearly 10 times more diminished value claims than they did just a few years ago, they have developed new techniques to reduce paying you the money you’re owed. These tactics include:

  • Issuing you a check for pennies on the dollar for Diminished Value. (the lowest diminished value preemptive check we’ve seen has been for 28 cents. Our client wondered why they sent a check for less than the cost of a stamp. She settled the claim for over $2,500.
  • Offering to pay for an appraiser “THEY” choose to appraise your diminution in value.
  • Claiming you have no claim at all. Simply denying you have a claim works 99% of the time..

These tactics are designed to prevent you from obtaining a fair compensation for your loss of value. If you use their appraiser, you’ll possibly receive a biased appraisal that is thousands less than you’re actually owed.

 

Rule #2: When in doubt, see rule #1.

Diminished Value of Oregon is a Local Portland, Oregon Auto Appraisal service specializing in Diminished Value and Total Loss Car Appraisals related to Washington State and Oregon Accidents & Totaled Car Value Insurance Claims.  Find out how much diminished value your car has suffered by requesting a Free Estimate by clicking here or the Button Above.

Ken Nix

Ken Nix

Auto Appraiser

Our Oregon Certified Auto Appraiser, Ken Nix, stands as a towering figure in the global automotive industry, boasting an expansive and impressive career that spans over three decades. His profound expertise, honed through years of hands-on experience in retail automotive sales and vehicular valuation, grants him an authoritative voice in the sector.

As the visionary founder and administrator of three prestigious automotive clubs that rally a robust community of over 95,000 enthusiasts and professionals, Ken has successfully created platforms that foster interaction and knowledge-sharing among auto aficionados across the globe. His tenure as an administrator at the largest network of automotive forums, extends over a remarkable period of more than a decade, further underlining his significant imprint in the automotive discourse space.

Ken’s comprehensive knowledge base is also nurtured through formal training programs facilitated by an extensive list of eminent automobile manufacturers such as Volkswagen, Volvo, Honda, and Ford, among others. These training programs have equipped him with deep insights into product knowledge, the intricacies of manufacturing safety systems, and strategies for effectively marketing these franchise vehicles.

In the past, Ken has rendered his expertise to notable firms like Diversiform, and Reynolds and Reynolds. During this period, he played a pivotal role in offering Consumer Marketing and Customer Service consultations, guiding a vast array of automotive dealership personnel, encompassing Dealer Principals, General Managers, Fixed Ops Directors, and Service Managers across the United States, helping to elevate standards and enhance customer satisfaction.

Since April 19, 2010, Ken has held the esteemed position of a licensed appraiser in Oregon, maintaining a commendable standing with the Oregon Department of Transportation. His credentials, backed by the ODOT certificate # V34-075, stand as a testament to his commitment and dedication to his craft.

Furthermore, Ken is widely recognized as a judicial expert, embodying a reservoir of knowledge accrued through rigorous training, academic pursuit, and extensive experience in the field. His seasoned perspective allows him to undertake meticulous vehicle valuations across the United States, showcasing an unmatched depth of understanding in vehicle sales and valuation. His profound experience and discerning assessments establish him as a distinguished expert in the field, capable of delivering comprehensive vehicle valuations that surpass regional limitations. Although he specializes in the Oregon market, this focus furnishes him with a distinct advantage, allowing him to leverage deep, localized insights to a broader canvas with astute precision.

Just a few of the insurance companies our clients used our appraisals to recover diminished value claims from over the past 13 years: Allstate, Geico, State Farm Insurance, Safeway Insurance, Progressive, The Hartford, Liberty Mutual, Nationwide Mutual Insurance Company, Erie Insurance Group, Farmers Insurance, USAA, Safeco, AAA American Automobile Association, Metlife, RLI Corp., New York Life Insurance Company, The Regence Group, American National Insurance Company, Chubb Corp., American Income Life Insurance Company, American Family Insurance, Aetna, Commerce Insurance, Arbella Insurance Group, HCC Insurance Holdings, Infinity Property & Casualty Corporation, John Hancock Insurance, Knights of Columbus, Bankers Life and Casualty Company, Western Mutual Insurance Group, Pemco, American Family Insurance, and many more.

Testimonials

What People are Saying

Diminished Value of Oregon
Excellent
4.3
Based on 85 reviews
Mountain Glimpse
Mountain Glimpse
I can't say enough great things about Ken Nix from Diminished Value of Oregon. When my car was involved in an accident, the insurance company gave me a lowball offer of $3,328. I was devastated, but then I found Ken, and everything changed. He worked his magic, negotiating tirelessly to get me what my car was truly worth. Thanks to him, I ended up with a fair market value of $5,250—almost double the initial offer!Ken's customer service is absolutely amazing. He took the time to explain the process, answered all my questions, and kept me updated every step of the way. His dedication and professionalism are truly legendary. If you need a third-party auto appraiser who will fight for your best interests, look no further than Ken Nix. He'll go above and beyond to make sure you get the compensation you deserve.I highly recommend his services to anyone dealing with diminished value claims. Ken is a game-changer in the industry, and I'm so grateful to have had him on my side.
Aiyana Sederlin
Aiyana Sederlin
THANK YOU KEN! You are magic! I got over 30% more for my cars value than if I took my insurances offer! Without his help I would be thousands of dollars in debt for a car I no longer had. He's the best there is. I confidently recommend him to anyone.
Paulina Oberg
Paulina Oberg
Ken Nix is the absolute best! A pleasure working with him. Literally, Ken solved in less than 24 hours our issue with State Farm Total Loss Claim we struggled with for nearly 6 months. Highly recommend!
Jean Murphy
Jean Murphy
Ken is fantastic, wonderful, and an amazing person to work with. He has helped me so much. My insurance was not giving me the right amount for my car and I didn't know to much about disputes or anything. Then I came across Ken's info and needless to say he helped me get $3,500 additionally compared to what my insurance was going to give me. I am so grateful Ken. I hope this helps anyone else. *Also, my insurance paid me back for hiring Ken so that was also noice.
Hannah Brown
Hannah Brown
Called and gave them my info, Ken called me back within minutes. I went over the situation with him and he gave me advise on how to proceed. I am thankful for his honesty and how he runs his business. I would recommend Diminished Value of Oregon to anyone that is needing help on how to navigate/ deal with insurance. Thank you!
Peggy Ailstock Anderson
Peggy Ailstock Anderson
My husband and I purchased a 2018 Keystone RV. It was delivered to us June 2, 2017. We were informed that the rv was damaged in transit. I consulted with Ken Nix of Diminished Value of Oregon. Ken informed us that we did in fact have a diminished value claim. Ken did his due diligence through research on the value of our rv. Ken met with us to take photos of the damage and he wrote a very detailed report that included a diminished value of approx $12,500. We sent a demand letter and report to the insurance company and within 2 days we settled for $10,000. If it hadn’t been for Ken Nix looking out for us, we wouldn’t have known what our options were. If there is a question of diminished value, go through Ken Nix of Diminished Value of Oregon. PERIOD.Thank you again Ken. You really are the best !Steve and Peg Anderson
Elias Khair
Elias Khair
Ken did awesome. He knows very well how to deal with insurance. After the insurance asked for his report he advice me not to submit until the insurance hire an appraisal. If I did the insurance will hire someone to discredit his work. Once the insurance hire someone he was able to get me 2700 extra for my total loss value.
charllot stribling
charllot stribling
Ken Nix “ works Miracles🙏If Ken wouldn’t of helped me I would’ve never ever been able to get the value out of my car that was brand new at the time I was in an accident, so I’m so thankful God put ken in my life and I would use diminished value of Oregon(Ken Nix) and refer him to all of my friends and associates.Thank you!!
Caleb Clark
Caleb Clark
Mr Nix provided excellent consultation prior to payment, explaining all applicable laws and policies, and went on to settle my appraisal dispute promptly and professionally. I am extremely pleased with the service and will certainly retain his services again if ever I need it!
KG KG
KG KG
FANTASTIC JOB KEN for getting 2k above my settlement claim with Progressive on my Mazda 6.My car was stolen and progressive gave me a fast settlement offer that I didn't like and I knew I could get more which is why I searched for a person like KEN.It did take time of course and then after 2 weeks from my car being stolen it was found and then the whole process started over in a way.At first progressive was going to fix my car and then they missed something which then they had to totalled my working car.Once the car did get totalled Ken got the negotiations on my cars value and got what i wanted out of my Mazda. Instead of 8k got 10.5k plus my payment I paid for him back from progressive. No joke you'll get the money back from your insurance company if the appraisal goes up by a penny. It's worth the gamble 100%.Not only did get my settlement and also my car wasn't destroyed and fully working I was going to buy my car back from progressive at first they were not going to sell it to me. Ken told me what to say and they sold it back for 1.6k which was awesome.Ken is a Wealth of Knowledge across the whole auto industry which I also work in and is very refreshing by that fact alone.Please be aware Ken can be a very busy guy but always professional. He will always talk with you when available and with reassurance to let the process work.Took me awhile to write this review Ken my apologies. I appreciate again all that you did and enjoyed the wealth of knowledge from you and our long talks.Kyle G2013 Mazda 6
Precision Plumbing & Rooter
Precision Plumbing & Rooter
All I can say is Wow! Money and time well spent.My 2001 F450 was stolen from me in June and deemed a total loss by State Farm when it was recovered in July. I found Ken’s business and he went to bat for me right away. After almost two months of State Farm creating delays and trying to cover up communication saying it didn’t happen, Ken and his team were able to get me a little over 80% more than their original offer!If you have any hesitations I say swallow them and give this man a call, but please bare in mind that with anything in the world right now, if they’re good at their job, there will be delays (recent hurricanes, flooding, vehicle crimes rising etc). Be patient, and contact Ken with any concerns, he will settle any question you have. State Farm offered me $3,000 more than the original offer after they knew Ken was involved. That offer was still $7,000 less than Ken was able to get me even after paying my $1,000 deductible.Thank you again for your efforts Sir. I enjoyed every conversation and your personable approach to business. I wish you and your family good health and some time for yourselves also in this crazy world 👍🏼-Levi Buchanan
Alex Steiner
Alex Steiner
Ken really pulled the most value of my 2015 Evo lancer which was a total loss. Originally farmers offered me 18k. I told them I would take 24k, and they said I wasn't an appraiser.Good thing ken is, cause I got more than that. The final payout was 28,250. Wow!He is an adamant professional and very thorough. You are in good hands also since he is local and knows the insurance claims system better than the rest. Most of all he will fight for you.Thanks Ken!
Bailey Kinkade
Bailey Kinkade
Ken helped me navigate multiple obstacles that my insurance company threw my way. We ended up getting 8K more for the vehicle than previously offered. I highly recommend this company for any low ball insurance offers!
Shannon Sera
Shannon Sera
Ken took the time to review my case and gave solid advice. He was very thorough and straightforward, and took the time to answer all my questions. His transparency and expertise was much appreciated. I recommend him highly for appraisals/negotiating with insurance companies. I would be happy to do business with him again.
Marietta Martin
Marietta Martin
They took very good care of me in a very stressful time. After I got them on board I didn't have to worry about anything. They explained the process to me and it was stress free after that. I will be getting them to a Appraisal on my new car so that don't happen again. Very happy customer. Thx guys.
Trevor Hensel
Trevor Hensel
They helped me get almost $1,500 more for my car when it was totaled in a crash. Highly recommended if you ever need an appraiser for your vehicle for any reason.
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Diminished Value of Oregon
Excellent
4.3
Based on 85 reviews
Mountain Glimpse
Mountain Glimpse
I can't say enough great things about Ken Nix from Diminished Value of Oregon. When my car was involved in an accident, the insurance company gave me a lowball offer of $3,328. I was devastated, but then I found Ken, and everything changed. He worked his magic, negotiating tirelessly to get me what my car was truly worth. Thanks to him, I ended up with a fair market value of $5,250—almost double the initial offer!Ken's customer service is absolutely amazing. He took the time to explain the process, answered all my questions, and kept me updated every step of the way. His dedication and professionalism are truly legendary. If you need a third-party auto appraiser who will fight for your best interests, look no further than Ken Nix. He'll go above and beyond to make sure you get the compensation you deserve.I highly recommend his services to anyone dealing with diminished value claims. Ken is a game-changer in the industry, and I'm so grateful to have had him on my side.
Aiyana Sederlin
Aiyana Sederlin
THANK YOU KEN! You are magic! I got over 30% more for my cars value than if I took my insurances offer! Without his help I would be thousands of dollars in debt for a car I no longer had. He's the best there is. I confidently recommend him to anyone.
Paulina Oberg
Paulina Oberg
Ken Nix is the absolute best! A pleasure working with him. Literally, Ken solved in less than 24 hours our issue with State Farm Total Loss Claim we struggled with for nearly 6 months. Highly recommend!
Jean Murphy
Jean Murphy
Ken is fantastic, wonderful, and an amazing person to work with. He has helped me so much. My insurance was not giving me the right amount for my car and I didn't know to much about disputes or anything. Then I came across Ken's info and needless to say he helped me get $3,500 additionally compared to what my insurance was going to give me. I am so grateful Ken. I hope this helps anyone else. *Also, my insurance paid me back for hiring Ken so that was also noice.
Response from the owner: Thank you Jean for taking the time to write a review for us. I really appreciate it.
Hannah Brown
Hannah Brown
Called and gave them my info, Ken called me back within minutes. I went over the situation with him and he gave me advise on how to proceed. I am thankful for his honesty and how he runs his business. I would recommend Diminished Value of Oregon to anyone that is needing help on how to navigate/ deal with insurance. Thank you!
Response from the owner: Thank you for the kind words Hannah. More than happy to have been able to help you. - Ken
Peggy Ailstock Anderson
Peggy Ailstock Anderson
My husband and I purchased a 2018 Keystone RV. It was delivered to us June 2, 2017. We were informed that the rv was damaged in transit. I consulted with Ken Nix of Diminished Value of Oregon. Ken informed us that we did in fact have a diminished value claim. Ken did his due diligence through research on the value of our rv. Ken met with us to take photos of the damage and he wrote a very detailed report that included a diminished value of approx $12,500. We sent a demand letter and report to the insurance company and within 2 days we settled for $10,000. If it hadn’t been for Ken Nix looking out for us, we wouldn’t have known what our options were. If there is a question of diminished value, go through Ken Nix of Diminished Value of Oregon. PERIOD.Thank you again Ken. You really are the best !Steve and Peg Anderson
Response from the owner: Thank you Steve and Peggy! I really appreciate the review. I really appreciate you having confidence in me to reach out the other day about the truck claim. Sorry your truck damage didn't qualify due to it being a first party claim again your insurance company. Thank you again for taking the time to write a review.
Elias Khair
Elias Khair
Ken did awesome. He knows very well how to deal with insurance. After the insurance asked for his report he advice me not to submit until the insurance hire an appraisal. If I did the insurance will hire someone to discredit his work. Once the insurance hire someone he was able to get me 2700 extra for my total loss value.
Response from the owner: Thank You for the awesome review. Unfortunately, G#iCo and F@rmers are consistently playing this game saying they don't have to hire an appraiser until they receive our appraisal. THAT'S NOT FAIR! Good for you not allowing them bully you into making me give them the appraisal. If they receive our appraisal first, all they have to do is discredit our best comp to give them a huge advantage if we have to go to umpire. When it comes to helping consumers, unfortunately Oregon sucks. I've caught their appraisers mislabeling comps that have 4 cyl and cloth, stating they have V6 and Leather. Our insurance Commission doesn't do anything, except tell us to work it out with them. IT'S JUST SAD that nobody wants to protect the consumer.
charllot stribling
charllot stribling
Ken Nix “ works Miracles🙏If Ken wouldn’t of helped me I would’ve never ever been able to get the value out of my car that was brand new at the time I was in an accident, so I’m so thankful God put ken in my life and I would use diminished value of Oregon(Ken Nix) and refer him to all of my friends and associates.Thank you!!
Caleb Clark
Caleb Clark
Mr Nix provided excellent consultation prior to payment, explaining all applicable laws and policies, and went on to settle my appraisal dispute promptly and professionally. I am extremely pleased with the service and will certainly retain his services again if ever I need it!
Response from the owner: Thank you Caleb for taking the time to leave a review. It's very seldom that a client with a positive experience takes the time to leave a review. It is very much appreciated! I'm so happy I was able to increase the settlement an additional $3,000 on the total loss claim on your truck. Thank you again for choosing me as your auto appraiser for your appraisal clause dispute.
KG KG
KG KG
FANTASTIC JOB KEN for getting 2k above my settlement claim with Progressive on my Mazda 6.My car was stolen and progressive gave me a fast settlement offer that I didn't like and I knew I could get more which is why I searched for a person like KEN.It did take time of course and then after 2 weeks from my car being stolen it was found and then the whole process started over in a way.At first progressive was going to fix my car and then they missed something which then they had to totalled my working car.Once the car did get totalled Ken got the negotiations on my cars value and got what i wanted out of my Mazda. Instead of 8k got 10.5k plus my payment I paid for him back from progressive. No joke you'll get the money back from your insurance company if the appraisal goes up by a penny. It's worth the gamble 100%.Not only did get my settlement and also my car wasn't destroyed and fully working I was going to buy my car back from progressive at first they were not going to sell it to me. Ken told me what to say and they sold it back for 1.6k which was awesome.Ken is a Wealth of Knowledge across the whole auto industry which I also work in and is very refreshing by that fact alone.Please be aware Ken can be a very busy guy but always professional. He will always talk with you when available and with reassurance to let the process work.Took me awhile to write this review Ken my apologies. I appreciate again all that you did and enjoyed the wealth of knowledge from you and our long talks.Kyle G2013 Mazda 6
Response from the owner: Happy to be of service. Thank you for the review, it's very much appreciated.
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“Extremely Professional”

I feel he is more about helping people than making a quick buck. It is quite clear he takes pride in his work and wants to make sure his appraisal is quality and not something just thrown togetherJohn Scholl

“Exceeded My Expectations”

He was able to get me double the amount of money the insurance was offering for my pickup.

Christopher Galer

“Ken Nix Was Fantastic To Work With”

“Through his help we were able to get the car totaled and the initial total loss payout raised by nearly $1500.Tim Southerton

I would give this company 6 stars if I could.

Ken’s report was accurate and I reclaimed everything owed. When the insurance company would not settle on anything reasonable, Ken called me, and helped me get to the next step. Oregon Law did Prevail, A+ work.” John – Portland

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